Telephone services and networks are starting down a path of radical change, which will see them globally move to Voice over Internet Protocol (VoIP).
This transition is underway and accelerating in pace. What is significant is that VoIP is enabling significantly greater choice of service providers and very competitive service offerings. No longer are choices limited to just what is available from the "National" Telephone Company.
VoIP services started out as computer-to-computer communication over the Internet, most people are familiar with services such as Skype or Google Talk. However these and many other similar services have now developed to the point where they provide all the features of a standard telephone service and then offer many additional smart functions not available from Telcos.
It is a misconception to think of VoIP as just the popular Internet based voice services mentioned above which use public non-secure Internet. A large range of VoIP services use reliable dedicated data lines like those available from CityLink. With these services the voice traffic is routed independently of the Internet and they form the basis for the ‘wholesale' move of traditional telephone services to VoIP.
Fuelling the move to VoIP are the savings it can make on your phone bill, and what is more, there are many options available for taking advantage of these savings. The VoIP solutions available to businesses range from transparently adding VoIP to existing PABX technologies to total replacement with full IP based phones and systems.
The information provided here will help you better understand the services, technologies and options available when planning your move to VoIP. CityLink's network services available in the Auckland and Wellington CBDs provides an excellent platform to take advantage of the exciting range of voice service offerings available from CityLink's partners.