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WatchNETI'm replacing my router, will the MAC address limits prevent this?
In general if your router/firewall is directly connected to the CityLink port then unplugging your old device and plugging in the new one will cause the CityLink switch to learn the new MAC address immediately.
Where a switch has been installed between the CityLink port and your router/firewall then the old MAC address will be remembered for 5 minutes.
In a small number of cases it will be necessary for CityLink to make changes to our equipment to accommodate your new hardware. If you are planning to replace your hardware please contact CityLink (tech@citylink.co.nz) and we can discuss any possible impact.
