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Existing Customers

Are You Relocating?

If you're moving to a CityLink connected building please fill out our Relocation Form which will provide us with all the information we need to re-establish service at your new premises.  If your new premises is not located in a CityLink connected building then contact us to find out how we can help.

Relocating in Wellington?

Relocating in Auckland?

Need to Increase Your Connection Speed?

We can easily upgrade your connection from 10Mbps or 25Mbps to 100Mbps to 1000Mbps (1Gbps) or 10,000 (10Gbps) ... just fill out our Upgrade Form.

If you need any further information about your connection speed and what we can do for you then email us or call 0800 424 895, we are happy to help.

Network status and outages

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Network status

Network Status - No known fault - No current faults

Scheduled outages

6 Nov 2008 No planned outages
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For Account or Billing enquiries:

Feel free to contact Accounts & Admin on 04 917 0200 or accounts@citylink.co.nz