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CityLink Contact Details

Office:  0800 4 CITYLINK (0800 424 895).  Options:

  1. Reception - Enquiry, transfer to a staff member's DDI etc
  2. Sales - Product, building and pricing enquiries, order status update etc
  3. Technical - Fault reporting, CityLink network enquiry, etc
  4. Construction - Fibre Optic Cable network enquiries, building power notifications etc
  5. Accounts - Invoice or payables enquiry
  6. CafeNET - User or support enquiries

Business Hours Technical Support / Faults - (8:30am - 5pm Monday - Friday)

Urgent 7x24 Technical Support / Major Faults - (Outside hours stated above) 

CityLink Services within a dig area?  Please email serviceplans@citylink.co.nz or fax to      04 385 9004.

 

Email Addresses:

Sales & Sales Support sales@citylink.co.nz
  salessupport@citylink.co.nz
Technical Team: tech@citylink.co.nz
Business Hours Faults
(8.30am - 5pm, Mon - Fri) 		faults@citylink.co.nz
After Hours Support:
(Major Faults/Technical Support Only)
 faults@citylink.co.nz
Accounts & Admin: accounts@citylink.co.nz
Accounts Payable payables@citylink.co.nz

 

Office Fax:  04 385 9004

 

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Company (Head) Office:
 CityLink House
Level 5
53 Boulcott St
Wellington 6011
New Zealand
Mailing Address:
 PO Box 9328
Marion Square 
Wellington 6141
New Zealand
Wellington Office Phone:
 (04) 917 0200

Auckland Office:
 Telco Building
Level 1
16 Kingston St
Auckland 1010
New Zealand
Mailing Address:
 PO Box 5330
Wellesley St
Auckland 1141
New Zealand
Auckland Office Phone:
 (09) 929 1200