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Contact Us

Office: 0800 4 CITYLINK (0800 424 895)

From overseas: +64 4 917 0200

Options:
  1. Reception - Enquiry, transfer to a staff member's DDI etc
  2. Sales - Product, building and pricing enquiries, order status update etc
  3. Technical - Fault reporting, CityLink network enquiry, etc
  4. Construction - Fibre Optic Cable network enquiries, building power notifications etc
  5. Accounts - Invoice or payables enquiry
  6. CafeNET - User or support enquiries

Business Hours Technical Support / Faults - (8:30am - 5pm Monday - Friday)

Urgent 7x24 Technical Support / Major Faults - (Outside hours stated above)

CityLink Services within a dig area? Please email serviceplans@citylink.co.nz or fax to 04 385 9004.

 

Email Addresses:

Sales & Sales Support sales@citylink.co.nz
  salessupport@citylink.co.nz
Technical Team: tech@citylink.co.nz
Business Hours Faults
(8.30am - 5pm, Mon - Fri)
faults@citylink.co.nz
After Hours Support:
(Major Faults/Technical Support Only)

faults@citylink.co.nz
Accounts & Admin: accounts@citylink.co.nz
Accounts Payable payables@citylink.co.nz

Office Fax: 04 385 9004


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